Steven Grace

As the Accounts Admin at Aurora Office Furniture, I oversee the financial operations of the business, ensuring accuracy, compliance, and efficiency across all financial processes. 

How do you help solve customer problems?
My work ensures that our financial systems run smoothly, allowing clients to experience hassle-free transactions. By maintaining accurate records and ensuring timely invoicing and payments, I help prevent financial discrepancies and support the broader team in delivering reliable service.

How do you give customers an excellent experience?
I contribute to an excellent customer experience by ensuring that all financial aspects of a project are handled efficiently and transparently. My focus on accuracy and compliance helps build trust with clients, ensuring that their financial interactions with Aurora are seamless and professional.

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    How to create a quote with us

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  • Quote Request

    How it starts


    – You submit an enquiry via our website, email, or phone
    – Tell us about your space, timeline, budget range, and what you’re trying to achieve
    – Upload plans, photos, or inspiration if you have them.

    This helps us understand your needs before recommending anything — no generic quotes, no guesswork.

    Next
  • Expert Consultation

    You speak with an office furniture specialist
    – A dedicated expert contacts you to clarify requirements
    – We ask smart questions about people, workflow, acoustics, storage, and growth
    – Advice is practical, not sales-driven

    This helps us understand your needs before recommending anything — no generic quotes, no guesswork.

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  • Site Visit (If Required)

    We see the space in real life
    – On-site measurement and assessment
    – Check access, lifts, loading zones, and installation constraints
    – Identify opportunities or risks early

    Seeing the space allows us to design solutions that actually fit — physically and operationally.

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  • Layouts, Options & Collaboration


    Designing the right solution
    – We collaborate with you, your team, or your designer
    – Provide layout options or 3D concepts if required
    – Adjust solutions based on feedback

    This is a collaborative phase — we refine until the solution works for your people, not just the floor plan.

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  • Samples & Finishes (If Required)


    Touch, see, and approve
    – Product samples, finishes, and fabric swatches supplied
    – Confirm colours, textures, durability, and quality
    – Final selections locked in

    This step removes uncertainty and ensures what you receive matches expectations.

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  • Detailed Quote Issued

    Clear, transparent pricing
    – Itemised quote with lead times and inclusions
    – Installation, delivery, and coordination clearly defined
    – No hidden surprises

    You know exactly what you’re getting, when you’re getting it, and how it will be delivered.

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