Service Call

We’ll generally respond to your request within 1 – 2 days during our operating hours from 8:00 am – 4:00 pm Monday to Friday.

Please note that if the service claim is deemed to result from standard wear and tear or damage caused post installation/delivery, standard service fees will be applicable. We do not provide service for products that were not originally supplied by Aurora.

By submitting this service claim, I acknowledge that the information provided is accurate to the best of my knowledge.

Please submit this form along with supporting documentation to initiate your service claim process.